If you want to find a lot more firms that provide progressive options like automation, analytics, and consulting you can do so with Inven. This list was created with Inven and there are hundreds of providers like these globally. Kore.ai, founded in 2013 and located in Orlando, Florida, is actually https://www.researchgate.net/publication/394278197_From_Booking_to_Boarding_Creating_Human-Centric_AI_Experiences_Across_the_Travel_Journey_Services